Refund and Returns Policy

Effective Date: September 6, 2026

Business Name: AlpoSolpo

Proprietor: Mohammad Shah Alam

1. Overview

At AlpoSolpo, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The item must be unused, in the same condition that you received it, and in its original packaging.

• You must provide a receipt or proof of purchase (such as your order confirmation or invoice).

• Requests for returns must be initiated within a specified timeframe from the date of delivery.

3. Non-Returnable Items

Certain types of goods are exempt from being returned, including:

• Perishable goods, custom-made products, or personalized items.

• Gift cards and downloadable digital products.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

• Shipping costs are non-refundable.

5. Shipping and Returns Address

To return your product, you should mail or ship your product to our business location:

• Address: House-100, Road 03, Block Dho, Mirpur 12, Dhaka 1216, Bangladesh

• You will be responsible for paying for your own shipping costs for returning your item.

6. Contact Information

If you have any questions on how to return your item to us, please reach out using the details below:

• Owner / Operator: Mohammad Shah Alam

• Email: dev.mdshahalam@gmail.com

• Phone: +8801628918283